At StrictlyDerm, we’ve created a selection of products that we are  proud to offer our customers. We are confident that everything we  produce crafted using quality ingredients that deliver top results.  However, customer satisfaction is of the utmost importance. In the  event that you are unhappy with your purchase, you may return it per  the following policy guidelines. 

Upon delivery of your product, please check your product for signs of  any damage that may have occurred during shipping. Should you see  any, you can return the product for replacement or refund  by contacting us at support@strictlyderm.com Please include specific  details and photos of product damage. This will help us improve our  packaging and shipping services. 

If you are unhappy with your product, we offer a full purchase refund  within 30 days of the initial order date. Refund requests can be  submitted via email at support@strictlyderm.com 

Please note that if your product was purchased through a Strictlyderm  distributor or retailer, you will need to return to the original purchase  location in order to resolve any returns or exchanges. 

This policy only applies to retail orders. Wholesale orders are subject to  further review. For wholesale orders, contact your account  representative.